Frequently Asked Questions
KNOW BEFORE YOU GO:
INSIDER TIP:
Schedule a culinary tour as one of your FIRST activities, especially if this is your first visit to Jacksonville. You’ll want to use the rest of your trip to check out all of the best restaurant recommendations that you’ll receive from your guide and fellow foodies!
DIETARY RESTRICTIONS:
When making your reservation, please note any severe, LIFE-THREATENING food allergies (IE: nut or shellfish). We are unable to guarantee accommodations for: special dietary requests, vegan, kosher, dairy intolerant, sugar-free, soy, gluten-free restrictions, pescatarian, etc.
GRATUITY:
Tour guide gratuity is not included in your ticket. As a general guideline, a standard tip is around 10% of the total tour price. However, if you've received exceptionally good service, it's thoughtful to say 'thank you' with a tip closer to 15-20%.
*Tips for the establishments you will be visiting are included in the ticket price.
*Tips for the establishments you will be visiting are included in the ticket price.
AGE RESTRICTIONS:
21+ only (no children or infants). As alcoholic beverages are served on the tours, legal drinking age restrictions apply. Liability and age verification waivers will be signed online and/or upon arrival. Please be prepared to show your ID, if under 35.
*No teens, children or infants are allowed unless booking a private family tour.
*No teens, children or infants are allowed unless booking a private family tour.
WHAT TO BRING:
During the warm weather months, we highly recommend bringing a bottled water with you. If it looks like rain in the forecast, please bring an umbrella and wear appropriate shoes to navigate the cobblestone streets. We are happy to provide a plastic poncho.
PETS:
Sorry, NO pets of any kind are allowed. We apologize, but pets are not allowed on our food tours. Since our tours include visits to indoor establishments, we must adhere to the policies of the venues we visit. While we love our furry friends and would love to have them with us, we appreciate your understanding and cooperation in following these guidelines.
LANGUAGES:
At this time, we do not offer tours in any other languages except English. If English is not your first language, do not worry...FOOD is a universal language!
CANCELLATION/REFUND POLICY:
Full refund, with a minimum of 48-hour notice, prior to the start of the tour. Guests will also receive a full refund, in case of operator cancellation, due to unforeseen circumstances, on our behalf.
Please note: We are happy to reschedule your tour for a later date, should an emergency arise. However, no credit/refund will be given for day-of cancellations, partial attendance, no-shows or late arrivals. All tours and rides depart promptly at scheduled times with or without you.
Please note: We are happy to reschedule your tour for a later date, should an emergency arise. However, no credit/refund will be given for day-of cancellations, partial attendance, no-shows or late arrivals. All tours and rides depart promptly at scheduled times with or without you.
JACKSONVILLE PARKING INFORMATION:
Avondale: There is no onsite parking provided. Street parking is available.
Riverside: There is no onsite parking provided. Street parking is available. There is a free parking lot across the street from the Cummer Museum - located at 829 Riverside Ave.
Riverside: There is no onsite parking provided. Street parking is available. There is a free parking lot across the street from the Cummer Museum - located at 829 Riverside Ave.
RATES:
Our rates are inclusive of food and wine pairings. Sorry, there are no discounts for non-drinking guests.
ATTIRE:
Nice casual attire is requested, similar to what you would wear for an upscale lunch outing. While we understand that you may be on vacation, we kindly ask that you leave your flip flops, tank tops, short shorts, torn jeans, and beach attire at home.
HISTORY:
While we'll sprinkle in a bit of history and sightseeing, please note that our tour primarily focuses on the vibrant culinary scene. Get ready to indulge your taste buds and explore the city's delicious offerings!
STROLLING TOURS:
Most of our routes cover a total of 1 mile or less, with venue stops in-between, that are generally 20-25 minutes in length. Remember to wear comfortable shoes and clothing. Please communicate wheelchairs and scooters, when booking. Some restaurants require the navigation of several steps and sitting at high tables.
AMOUNT & TYPE OF FOOD:
Food portions are plenty for a nice size lunch or dinner including dessert. We recommend an early breakfast or late dinner reservation - which may or may not be needed.
Each tour is unique, as destinations rotate, according to restaurant availability, seasonal changes, and group size. We will visit at least FOUR per tour. A sample of the food themes you may enjoy: Italian, Polish, Spanish, Farm to Table, Greek and much more. Check out the list of our current venue partners to see who may be featured on any given tour.
Each tour is unique, as destinations rotate, according to restaurant availability, seasonal changes, and group size. We will visit at least FOUR per tour. A sample of the food themes you may enjoy: Italian, Polish, Spanish, Farm to Table, Greek and much more. Check out the list of our current venue partners to see who may be featured on any given tour.
WEATHER:
Tours are held rain or shine. Please dress accordingly and bring an umbrella, if the forecast shows rain. Tours may be rescheduled based on SEVERE conditions, such as a hurricane! Guests will be notified in advance if we need to cancel or reschedule a particular tour.
However, if you drink enough wine and you won't even notice the weather!
However, if you drink enough wine and you won't even notice the weather!
SHOPPING:
We kindly request that out of consideration for other tour guests, shopping be postponed until after the tour is complete. This helps us maintain our schedule and ensures that everyone enjoys a seamless and delightful experience. Once the tour concludes, you're more than welcome to explore the venues included on the tour and discover more of what Jacksonville has to offer.
