Frequently Asked QuestionsKNOW BEFORE YOU GO:
WHAT IS YOUR BEST 'INSIDER' TIP?Schedule a culinary tour as one of your FIRST activities, especially if this is your first visit to St. Augustine. You’ll want to use the rest of your trip to check out all of the best restaurant recommendations that you’ll receive from your guide and fellow foodies!
WHAT IF I HAVE DIETARY RESTRICTIONS?When making your reservation, please note any severe, LIFE-THREATENING food allergies (IE: nut or shellfish). We are unable to guarantee accommodations (but do our very best) for: special dietary requests, vegan, kosher, dairy intolerant, sugar-free, soy, gluten-free restrictions, pescatarian, etc.
WHAT IS THE STANDARD GRATUITY THE TOUR GUIDES?Gratuity is not included in your ticket price. As a general guideline, a standard tip is approximately 15% of the tour cost, with 18-25% recommended for exceptional service.
*Tips for the establishments you will be visiting are included in the ticket price. ARE THERE ANY AGE RESTRICTIONS FOR THE TOURS? 21+ only (no children or infants). As alcoholic beverages are served on the tours, legal drinking age restrictions apply. Liability and age verification waivers will be signed online and/or upon arrival. Please be prepared to show your ID, if under 35. *No teens, children or infants are allowed unless booking a private family tour.
Exception: Taste of St. Augustine Tour (Family friendly - all ages are welcome). WHAT TO BRING SHOULD I BRING ON THE TOUR?Besides your appetite, During the warm weather months, we highly recommend bringing a bottled water with you.
ARE PETS ALLOWED ON THE TOURS?Sorry, NO pets of any kind are allowed. We apologize, but pets are not allowed on our food tours. Since our tours include visits to indoor establishments, we must adhere to the policies of the venues we visit. While we love our furry friends and would love to have them with us, we appreciate your understanding and cooperation in following these guidelines.
WHAT LANGUAGES ARE OFFERED ON THE TOURS?At this time, we only offer tours in English (and Spanish, by request). If neither one is your first language, do not worry...FOOD is a universal language!
WAHT IS YOUR CANCELLATION/REFUND POLICY?We understand that plans can change! Here’s what you need to know:
Full Refunds:
IS PARKING PROVIDED? WHERE DO WE PARK IN ST. AUGUSTINE?There is no onsite parking provided.
Adjacent to the Visitors Information Center, there is a 1,200-car facility that has proven to be our guest's favorite location for quick-and-easy parking. Open 24 hours a day, 365 days a year, the parking facility is conveniently located within walking distance to St. George St. and San Marco Ave., as well as the Castillo de San Marcos National Monument and Francis Field. View the VIC and the Parking Garage on a Google map. Learn more about additional parking in St. Augustine. Parking is at premium during peak season and holidays. HELPFUL PARKING LINKS:
Please allow plenty of time to locate parking as well as walk to the starting location of your tour. WHAT DOES THE COST OF THE TOUR INCLUDE?Tour pricing includes all food tastings and any wine, cocktail, beer, or non-alcoholic pairings offered as part of the experience. As our pricing is based on the overall tour experience and venue costs, we are unable to offer discounts for guests who choose not to consume alcohol. Non-alcoholic alternatives may be available on select tours with advance notice, but are not guaranteed at every stop.
Please note that no alcohol is served on our family-friendly Taste of St. Augustine Tour. WHAT SHOULD WE WEAR? HOW DO WE DRESS FOR THE TOUR?Nice casual attire is requested, similar to what you would wear for an upscale lunch outing. While we understand that you may be on vacation, we kindly ask that you leave your flip flops, tank tops, short shorts, torn jeans, and beach attire at home.
HOW MUCH HISTORY IS PROVIDED ON THE TOUR?While we'll sprinkle in a bit of history and sightseeing into the mix, please note that our tour primarily focuses on the vibrant culinary scene.
Our tours combine delicious food and drink with a taste of St. Augustine's history. Along the route, you'll enjoy views of historic sites, local landmarks, and charming streets while learning fun facts about the city. While sightseeing is certainly part of the experience, our primary focus is showcasing the area's outstanding culinary scene. Get ready to indulge your taste buds and explore the city's delicious offerings! HOW FAR DO WE WALK ON THE STROLLING TOURS?St. Augustine is pedestrian-friendly, with walking being one of the best ways to enjoy the charm of the beautiful city. However, please keep in mind that the historic district has a number of uneven, brick-lined streets and sidewalks. If walking is a concern, we recommend our EV riding experiences (St. Augustine only).
Most of our routes cover a total of 1 mile or less, with venue stops in-between, that are generally 20-25 minutes in length. Remember to wear comfortable shoes and clothing. Please communicate wheelchairs and scooters, when booking. Some restaurants require the navigation of several steps and sitting at high tables. HOW FAR DO THE ROLLING TOURS COVER?One of the unique advantages of our rolling tours is the ability to venture beyond St. Augustine's Historic District. Guests enjoy a comfortable ride through some of the city's most interesting neighborhoods, passing historic landmarks, waterfront vistas, hidden gems, and local attractions that are often overlooked by traditional sightseeing experiences. This expanded route also allows us to feature a wider variety of restaurants, eateries, and culinary destinations, creating a truly immersive way to experience the culture, history, and flavors of St. Augustine.
The ability to climb in and out of the vehicle is required. Much like a car, you must be able to step up into and also lift yourself into the vehicle. (St. Augustine only) HOW MUCH FOOD DO WE EAT? WHAT TYPE OF FOOD DO WE EXPERIENCE?Each tour is unique, as destinations may rotate based on restaurant availability, seasonal menu changes, special events, and group size.
Most of our tours follow a progressive dining format, allowing guests to enjoy a seated tasting experience at each stop while making their way through the city. Guests will visit a minimum of four venues per tour, with food and beverage pairings that collectively equate to a satisfying lunch or dinner, including dessert. A sample of the culinary themes you may enjoy includes Italian, Spanish, Greek, Polish, Southern, farm-to-table, seafood, and more. We encourage you to view our current St. Augustine venue partners to see some of the local establishments that may be featured during your experience. The exception is our Taste of St. Augustine Tour, which features a non-progressive, "taste-as-you-go" format. Guests visit seven locally loved venues, enjoying a variety of signature bites and specialty samples along the way while exploring the sights, flavors, and charm of St. Augustine. This experience is designed to showcase a wider variety of local favorites in a more casual tasting format. WHAT IF IT RAINS? ARE THERE ANY WEATHER CONTINGENCIES?Tours are held rain or shine. If it looks like rain in the forecast, please bring an umbrella and wear appropriate shoes to navigate the brick-lined streets. We are happy to provide a rain poncho.
Tours may be rescheduled based on SEVERE conditions, such as a hurricane! Guests will be notified in advance if we need to cancel or reschedule a particular tour. However, if you drink enough wine and/or cocktails...you won't even notice the weather! DO WE HAVE THE OPPORTUNITY TO SHOP ON THE TOUR?We kindly request that out of consideration for other tour guests, shopping be postponed until after the tour is complete. This helps us maintain our schedule and ensures that everyone enjoys a seamless and delightful experience. Once the tour concludes, you're more than welcome to explore the venues included on the tour and discover more of what St. Augustine and/or Jacksonville has to offer.
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