WHERE CAN WE FIND PARKING (ST. AUGUSTINE)?
​Adjacent to the VIC, there is a 1,200-car facility that has proven to be our guests favorite location for quick-and-easy parking. Open 24 hours a day, 365 days a year, the parking facility is conveniently located within walking distance to St. George St. and San Marco Ave., as well as the Castillo de San Marcos National Monument and Francis Field. $15 per day.
Helpful links:
Where to Park | St. Augustine & Ponte Vedra, FL (floridashistoriccoast.com) 
Parking in St. Augustine | Visit St Augustine
WHERE CAN WE FIND PARKING (JACKSONVILLE)?
​Riverside/5 Points Tours: Adjacent to the Cummer Museum (829 Riverside Ave, Jacksonville, FL 32204), there is an open lot that has proven to be our guests favorite location for quick-and-easy parking. Open 24 hours a day, 365 days a year, the parking lot is conveniently located with no fee.
IS GRATUITY INCLUDED IN THE TOUR PRICE?
​Gratuity for your Tour Host and/or Carriage Driver is not included in the price of the tour, but can be added upon check out or extended after the tour. Customary gratuity ranges from 15%-20% of the tour/ride price.
WHAT IS YOUR CANCELLATION/REFUND POLICY?
A full refund will be issued, if cancelled with a 48 hour (minimum) notice, prior to the start of your tour.
Guests will also receive a full refund in case of operator cancellation due to weather or other unforeseen circumstances on our behalf. 
Please note: Less than 48 hours, day of cancellations and no-shows will be charged the full price. We are happy to reschedule your tour for a later date, should an emergency arise. However, no credit/refund will be given for day-of cancellations, partial attendance, no-shows or late arrivals. All tours depart promptly at scheduled times with or without you.
WHAT SHOULD WE BRING ON THE TOUR?
  • Water bottle - stay hydrated during the hot summer months.
  • Umbrella for shade or inclement weather. The tours go out rain or shine. However, if you drink enough wine and you won't even notice the weather! :)
  • Comfortable shoes, if on a walking tour. Walking tours can cover a distance of up to and beyond 10 city blocks. There may be stairs to climb and sidewalk with inclines (without handrails).​​
WHAT ABOUT FOOD RESTRICTIONS AND/OR ALLERGIES?
​The Chefs serve a specialty dish, of their choosing, to our guests. Due to the current state of the service industry and severe lack of employees, the venues will try to accommodate special requests (to the best of their ability), but cannot be guaranteed. If a guest is Vegan or Vegetarian, there is a high probability of salads.
What is your mask policy?
Food & Beverage Tours: Face masks for guests are not required and used at your own discretion. However, this is a GROUP activity. Our guests will travel and be seated together - as a group. Our guides carry hand sanitizer and you are also encouraged to bring your own. Please note: Florida is in phase 3. Face mask mandates have been lifted for fully vaccinated persons.  However, some venues may still require masks to be used when entering and exiting the building.
Do you offer non-drinking discounts?
​Sorry, 'non-drinking' discounts are NOT offered, as we provide libation substitutions.
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